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Pad2Pad FAQ

Frequently Asked Questions

Q: What will Pad2Pad do for me?

A: Pad2Pad streamlines the process of designing, fabricating, and assembling your custom circuit boards with our comprehensive PCB service. We provide free PCB layout software that allows you to design your PCB’s, generate an instant quote, and even place your order online. As the internet’s all-in-one PCB manufacturer, you can rely on Pad2Pad for a handful of home-project circuit boards or when you need 50,000+ fully-assembled PCB’s for your business.

Q: How is lead-time determined?

A: Our software provides manufacturing time and pricing in just one click! You can also track the status of your orders on our website.

Q: Can you work with Gerber Files?

A: We can fabricate PCB’s based on Gerber files. If you’d like to assemble a PC board based on Gerber files, please contact us for assistance.

Q: Which service does Pad2Pad use to ship and what if my order is delivered late?

A: We ship out of our facility in Mahwah, NJ and our primary courier is UPS. We have a strong rapport with UPS and rarely encounter shipping problems. In cases where Pad2Pad provides UPS with on-time shipment but UPS is unable to deliver as promised, we cannot be held responsible. We will, however, leverage our relationship with UPS and do everything in our power to make it right for you.

Q: What is your address?

A: Pad2Pad is located at 31 Industrial Ave., Mahwah, New Jersey.

Q: What payment methods can Pad2Pad accept?

A: We accept MasterCard, Discover, Visa, American Express, checks, and money orders.

Q: What are your business hours?

A: Monday through Friday, 9 am to 5 pm EST. You can place orders on Pad2Pad.com or via the Pad2Pad software 24/7.

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