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Unable to send an order

Pad2pad was unable to place your order. To correct this problem:

  • Check your internet connection and network settings.
  • Check to see if your firewall is blocking pad2pad.
  • Check with your company network admin whether your firewall blocks programs (other than your email program) from sending email.
  • Check the SMTP server settings in the Pad2Pad application at Edit | Preferences | Ordering | Advanced.

Or simply send your order as follows:

  • Choose Edit | Preferences | Ordering | Indirect.
  • Choose Order | Place Order to create an ".enc" file.
  • Send the ".enc" file by e-mail to:
    order (at-sign-symbol) pad2pad.com.
  • Check that you receive a confirmation e-mail.
 

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